![]() ![]() Then you can do the following to determine the port or the drive is damaged: If it doesn’t show up, it could mean the port or the device is damaged. ![]() ![]() If the device shows up there, it could mean there are no problems with the port and the drive. If the category is already expanded, just move on to next step.ĥ) Click Storage (if you don’t see Storage, click USB), and check if the device you inserted is showing up in the right pane. This will open the System Information window.Ĥ) In the left pane, double-click the Hardware to expand the category. To check if the machine recognizes the drive, follow these steps:ġ) Click the Apple icon in the upper left-hand corner of your screen.ģ) Select the Overview tab then click the System Report button. If the port on your Mac or the device is damaged, your Mac won’t recognize the device, and you may get “The disk you inserted was not readable by this computer” error. This method allows you to check if the port and the drive are physically damaged. Ensure your Mac recognizes the external drive Ensure your Mac recognizes the external driveġ. ![]()
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